FAQs: Norton Security

Select from our frequently asked questions to learn more about Norton Security. Please email us at support@infostreet.com if you don't see what you're looking for.

norton-security-online

How do I setup Norton Security Online for PC (Windows 7, 8, and 10)?
  1. Open the Norton Security app.
  2. Click on “More Norton” in the bottom right hand corner.
  3. A new page will load in the app. Click on the orange button up top that says Show Me How
  4. A new window will appear that says “Communicating with Norton Server”. This may take a few seconds.
  5. A new page will load that says Account Required. In order to create a new account, you will need to click the Next button.
    1. If you already have a previously created Norton Account, you will want to sign in here with those credentials. You can also retrieve your password for a previously created Norton Account.
    2. If you have not created an account and this is your first time using Norton Security, click on the link in the bottom right hand corner that says "Create a Norton Account."
      1. Fill out the following fields:
        1. Email address
        2. Confirm Email address
        3. Password
        4. First Name
        5. Last Name
        6. Mobile Phone Number
        7. Region
      2. Check the box for "I have read and agree to the Privacy Policy."
      3. Click the orange button that says "Sign Up."
How do I setup Norton Security Online on Mac?
  1. Open the Norton Security app.
  2. Click on "Add Devices" in the bottom right hand corner.
  3. Then, click on the orange Get Started button.
  4. A new window will appear that says “Communicating with Norton Server.” This may take a few seconds.
  5. A new page will load that says Account Required. In order to create a new account, you will need to click the Next button.
  6. If you already have a previously created Norton Account, you will want to sign in here with those credentials. You can also retrieve your password for a previously created Norton Account.
  7. If you have not created an account and this is your first time using Norton Security, click on the link in the bottom right hand corner that says "Create a Norton Account."
  8. Fill out the following fields:
    1. Email address
    2. Confirm Email address
    3. Password
    4. First Name
    5. Last Name
    6. Phone Number
    7. Region
  9. Check the box for "I have read and agree to the Privacy Policy."
  10. Click the orange button that says "Sign Up."